Contact Center

C Logic Omni Channels Contact Center :

• Contact Center Applications : ACD, IVR, CTI, Reporting, Dashboard, Wall Board
• CRM Applications : Customer Profile, Ticketing, Knowledge Base
• Social Media Integrations : LINE@, Facebook,
• Live Chat
• Email Integrations
• SMS Integrations
• Fax Integrations
• Voice Recording
• Third Parties Applications Integrations

 

 

 

 

 

 

Monitoring