Contact Center
C Logic Omni Channels Contact Center :
- Contact Center Applications : ACD, IVR, CTI, Reporting, Dashboard, Wall Board
- CRM Applications : Customer Profile, Ticketing, Knowledge Base
- Social Media Integrations : LINE@, Facebook,
- Live Chat
- Email Integrations
- SMS Integrations
- Fax Integrations
- Voice Recording
- Third Parties Applications Integrations
Monitoring